Though I hesitate to call myself a leader, I am comfortable being called quiet. I’m an introvert, no bones about it. This probably doesn’t surprise some of my readers. For me, small talk in big crowds is a test of fortitude. I prefer to exercise alone. I've never considered myself popular, nor have I been praised for being the life of the party—and I don't foresee that happening any time soon. Recently, I read Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain. No...

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Before upskilling in AI, leaders must master communication. Outsourcing the labor of connecting will render us unfeeling.